What It’s Like to Work with Merge Media

Choosing a web designer can feel like a bit of a gamble.

There are so many options out there and on the surface, they often sound the same. But finding someone who actually gets your business, listens to what you need, and builds a site that truly works is a different story.

But that’s exactly what we’re here to do.

We are not just another web company. We care about doing things properly, keeping the process simple, and creating websites that support your business long after they go live. We take pride in the fact that our sites are strategic, easy to manage, and designed to grow with you.

Here is what makes us different and what you can expect when you work with us.

What Makes Us Different

1. Your Website Is Built to Be Found

Before we even start designing, we do the groundwork. We look at your competitors, review your industry, and explore the keywords your customers are searching for. We build that into your site from the start so it has a better chance of ranking well in search engines.

Good SEO is not something we treat as optional. It is part of the way we build every site.

2. We’re a Small Team That Actually Cares

You are not just another job in a queue. When you work with us, you deal directly with people who care about your business. We are small, local, and personal. That means better communication, more attention to detail, and support you can count on.

We also care deeply about how your business is represented online. We do not just upload every photo you send us and drop in a low quality logo file and call it a day. With years of experience in branding and design, we carefully choose the images that work best, guide you on what looks professional, and source high quality stock imagery where needed.

We take the time to be selective and intentional, because your website should feel considered and aligned with your brand.

3. You’re Part of the Process

We do not just go away and build something in secret. We involve you in the journey so you know what is happening, when it is happening, and why.

We use a tool called Slickplan to lay out your website structure. That way, you can see how everything fits together before we start building. You’ll get to give feedback and see progress along the way so there are no surprises.

4. Your Website Will Grow With You

We build sites that are made to last. That means the design, structure, and platform are set up in a way that lets you grow over time without needing to start from scratch later.

If you want to manage simple updates yourself, we will show you how. And if you need help down the line, we are just a message away.

5. We Take the Time to Get It Right

We are not the fastest or the cheapest, and we are okay with that. We care about doing things properly. That means understanding your brand, your audience, and your goals before we dive into design.

It also means building something that works hard for you well after it goes live.

What to Expect When You Work With Us

Our process is straightforward and collaborative. Here’s how it usually goes:

1. Let’s have a chat

We meet either in person or online and talk about your business, your goals, and what you need your website to do. We also take a look at your current logo and brand, or chat through your ideas if you’re just starting out. That helps us put together a clear brief before anything else happens.o.

2. SEO and competitor research

We work with David, our trusted SEO specialist, who carries out a detailed competitor and keyword analysis for your business. From there, we use those insights to plan your content structure and layout using a tool called Slickplan. This helps us map out your website in a way that makes sense for your audience and gives you a chance to see how everything will fit together.

3. We get started on the build

Once you’ve approved the structure, we begin designing your new website. You’ll have the chance to review the design early on and make any changes before we dive into development. That way, we know everyone is on the same page and happy with the direction before we move forward.

4. Your site goes live

Once everything is built, tested, and approved, your site goes live through our experienced developer, Steven. We take care of the technical bits to make sure everything is running smoothly at launch.

5. You get ongoing support

After launch, we are still here. We offer dedicated hosting, maintenance, and support add-ons for clients who want extra peace of mind, and will always make sure your site is up and running properly. We are always happy to help!

Why This All Matters

Your website is often the first thing people see when they discover your business. It needs to represent you well, work smoothly, and help you grow.

We take pride in building websites that feel right, look sharp, and bring results. We care about doing good work for good people, and we believe your website should be something you’re proud to share.

Ready to get started? Book a Free Chat with us today and let’s talk about what your website could be.